Warning about Counterfeits & Forgeries

It is of paramount importance to be cautious, since apparent bargains often lead to a high price. Because when you purchase counterfeit hydraulic cylinders, you not only lose the lifespan, performance, and, above all, safety but also your money. However, it is crucial to note that counterfeits are not always offered at bargain prices. In many cases, prices are only slightly lower than those of genuine products. This is done to create the impression that they are authentic HEB hydraulic cylinders.

Counterfeits pose a significant danger

While HEB standards and certification according to DIN EN ISO 9001 ensure consistently high quality in material and construction, this is not the case with counterfeits. Often, these hydraulic cylinders prove to be non-functional shortly after purchase and cannot be repaired due to a lack of spare parts. Furthermore, they often have defective or entirely missing safety-related devices.

Even HEB hydraulic cylinders are targeted by counterfeiters. These counterfeits may resemble genuine HEB cylinders in appearance, but aside from their outer appearance and labeling, they have nothing in common with real HEB products.

How can you protect yourself?

When purchasing new products online, there is a risk of acquiring counterfeit, substandard, and dangerous products from unauthorized shops or websites. HEB exclusively distributes its products through authorized dealers who guarantee authenticity, service, and advice. When you shop with our HEB competence team or their representatives in your country, you can be sure to receive genuine HEB quality and not inferior copies.

Note: If you are unsure, please contact our HEB competence team. We are happy to answer your questions at info@heb-zyl.de.